Q. How can I get help with my borrowed laptop or tablet?

Check the brand of the device.  Consult the list below for where to seek help:

• Library Laptop and Tablet Support Request  (or call (818) 677-6304) for problems with the following systems checked out from the Library:
  • HP Elitebook laptop
  • MacBook Pro laptop
  • iPad tablet
  • Surface Pro tablet
  • MiFi Mobile Hotspots (Sprint carrier)
• CSUN IT Help Desk  (or call (818) 677-1400) for problems with the following systems from the CSUN Device Loaner Program:
  • Lenovo laptop
  • Dell laptops
  • Webcams
  • Headsets
  • Mobile hotspots (Verizon carrier)